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File Your Arbitration Claim
Go to the named arbitrator, complete the demand form, pay the filing fee, and serve the company.
Not legal advice — educational content only. For high-stakes or complex cases, consult an attorney.
Filing the Arbitration Request
- Go to the arbitrator named in the clause — AAA (adr.org), JAMS (jamsadr.com), NAM, etc. Do not pick a different forum.
- Download the consumer demand form from the arbitrator's website.
- Complete the demand. Required fields:
- Your name, address, email, phone
- Respondent company legal name + address
- Brief statement of the dispute (1–3 paragraphs, facts only)
- Claims (legal theories)
- Relief requested (dollar amount + injunctive relief if applicable)
- Hearing locale (usually your home county)
- Copy of the arbitration clause
- Pay the consumer filing fee. AAA consumer fee is capped (typically $225); the business pays the rest. Save the receipt.
- Serve the company. Send the demand + exhibits to the company's registered agent and the address in the contract. Certified mail, return receipt. Email a copy too.
- File proof of service with the arbitrator.
- Calendar every deadline the arbitrator sets.
Thinking about going to arbitration?
Open a case to track your dispute, organize evidence, and generate demand letters — step by step.
Open a CaseNeed to Request an NDA Release?
If you settled an arbitration and signed an NDA, you may be able to request a partial release so you can share your experience.
Learn About NDA Releases