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Pick Your Arbitrator

Strike arbitrator candidates, handle discovery, manage settlement offers, and consider mediation.

Not legal advice — educational content only. For high-stakes or complex cases, consult an attorney.

Between Filing and Hearing

Arbitrator selection. You'll get a list; strike names you don't want. Research each candidate's prior awards.
Preliminary/scheduling conference. Usually by phone. Arbitrator sets discovery, motion, and hearing dates. Take notes; confirm in writing.
Discovery. Request documents from the company: your full account file, recordings of calls, internal notes, policies in effect on the relevant dates.
Witness list + exhibit list. Prepare early. Number every exhibit.
Subpoenas. If you need third-party records (bank, doctor, employer), ask the arbitrator to issue a subpoena.
Settlement. Most cases settle. Keep every settlement offer in writing. Do not accept a verbal offer.
Mediation. Offered by most arbitrators — free or low cost. Consider it.

Open a case to track your dispute, organize evidence, and generate demand letters — step by step.

Open a Case

If you settled an arbitration and signed an NDA, you may be able to request a bilateral modification to permit limited disclosures.